Texts get read. Two-way AI SMS answers every enquiry while it is still hot, chases every quote without getting awkward, and books the job straight into your calendar - wired into your CRM.
People screen calls and ignore emails, but they read their texts. AI texting puts your fastest, most persistent follow-up on the channel with the best odds - without anyone on your team lifting a thumb.
Same engine as our AI calling, same Pipereply-built prompts and workflows on top - tuned for how Australian solar and trades customers actually text.
Reads every reply, answers naturally and moves the job forward. Customers text back "who is this" and end up booked - because someone useful answered.
A rung-out call triggers an instant text, so the customer who was about to ring your competitor is already talking to you instead.
The text follow-up knows what was said on the phone. No repeated questions, no starting over - one conversation across channels.
Every thread lives against the contact, visible on desktop and the mobile app. Jump in and take over any time - the AI steps straight back.
Sequences end the moment someone replies, books or opts out. Persistence without pestering - and opt-outs handled to Australian messaging rules.
Built into Solar AI-Q and working alongside OpenSolar, Pylon, Simpro, AroFlo, ServiceM8 and Xero. One entry, everywhere updated.
Follow-up only works if it actually happens, and happens fast. Here is how the options compare on the things that win jobs.
| AI texting | Texting from your phone | SMS blast tools | Email follow-up | |
|---|---|---|---|---|
| Replies within seconds, 24/7 | Yes, every time | When you are off the tools | Sends, never replies | Lands in the promotions tab |
| Holds a real conversation | Two-way, natural | Yes, when you have time | One-way only | Slow back-and-forth |
| Follows up consistently for weeks | Never forgets | Life gets in the way | Same message to everyone | Easy to ignore |
| Books directly into your calendar | In the thread | Manual juggling | No | Link and hope |
| Logged in your CRM | Every message, automatically | Trapped in your personal phone | Send stats only | Usually |
| Knows the history | Calls, texts and quotes | Whatever you remember | No | Thread only |
Request a phone call from Piper on this website - she rings Australian numbers within moments. Book your strategy call right there on the phone, and the confirmation text lands while you are still talking. That is calling and texting working as one.
No. Blast tools send one message to a list and hope. These are two-way conversations - the AI reads every reply, answers questions, handles objections and books the job, one contact at a time. A blast ends when it sends; this ends when the conversation does.
Within seconds, around the clock. Speed to lead is the whole game in solar and trades - the first business to respond usually wins the job, and a text that arrives while the enquiry is still open on their screen is very hard to beat.
When a call rings out or hits voicemail, the AI immediately texts the caller - something like "Sorry we missed you, how can we help?" The conversation continues over text, and the job that would have gone to the next installer on the list stays yours.
Yes. It can hold the whole booking conversation in the thread and land the appointment straight in your calendar, or send a booking link when that suits the customer better. Reminders follow automatically to cut no-shows.
Yes. Texting and AI calling share one memory, so the follow-up text can reference the phone conversation and a customer never has to repeat themselves. One entry, everywhere updated.
Any time. Every thread lives in your CRM and the mobile app - you can read along and take over with one tap. The AI steps back the moment a human enters the conversation.
Handled properly. Opt-outs are honoured automatically and sending practices follow Australian messaging rules - the system is built for legitimate business conversation, not spam.
AI texting is part of the Solar AI-Q packages rather than a standalone product - the pricing page has the full breakdown, and a strategy call works out which agents and flows fit your business.
A strategy call maps where enquiries and quotes are slipping through, and which agents and sequences would catch them. No pressure, no obligation.
Book a Strategy CallResults vary by business - that is why we scope before we quote.
